CUSTOMER REVIEWS
See what our customers have to say about our cleaning services5-star Google reviews & counting...
Destinee was super helpful in scheduling a last minute appointment and was super nice even when we had to give her our not so flexible schedule. The tech was very thorough in the cleaning and even removed stains we didn’t think would come up. Great work all around!
First, I can’t thank Destinee enough for working me into the schedule for a last minute steam cleaning. I had to make arrangements quickly so that I could be ready for a walk through and they made that happen for me. Their flexibility in this regard is beyond appreciated and really helped me prepare for this inspection. Brian was the tech who completed the cleaning for me and gave me a whole explanation of what was going to be done and how their process is quick yet thorough. He was professional, knowledgeable, communicated very well, and was just overall a friendly person. I can’t express how much I am grateful that ChemDry and their team came through for me. I would recommend their services to anyone needing them as I will certainly be calling them again in the future! Thank you!
One large bedroom has several high traffic areas and the crew stated that it was pretty bad and they would do their best to clean it. Well they did an exceptional job as you can hardly see any track marks. Job well done and highly recommend. The other three rooms were cleaned above my expectations.
The guys had great personalities and were very professional and my carpets look great! Great price too! Thanks!
The best Chem Dry in the Wake County area! The quality was top notch, extremely professional and the best price of all the Chem-Dry’s in the area. Your carpets will absolutely be clean and for the best price. Highly recommend and will be the only one we call anytime we need carpet cleaning services.
Ken just cleaned my high-traffic areas and I am SO amazed at the difference. Incredible job, even got up roofing tar a contractor left behind! Already scheduled for 6 month cleaning and he just pulled out of my driveway. No chemical odor, just a really clean, fresh scent. Customer service was great! Thank you so much and see you in August.
Thank you so much for the thorough cleaning! I was very pleased with the quality for the extremely reasonable price.
Loved using Chem-Dry of Wake County! Tyler was personable, friendly, quick to call back when he missed my call. The price was reasonable, the quality was exceptionable, and the dry time was perfect for our busy family.
Chem Dry of Wake County just did a great job on my carpets. I have 4 dogs and the carpet was completely covered in hair even after vacuuming. Ken Alvarez came and did a great job cleaning up after my girls. Thanks so much, it looks great. I would recommend them highly
Excellent service and results! We had some particularly tough stains and the technician gave them special attention. He was professional, thoughtful, and efficient. The carpets look fantastic!
Excellent experience. Very professional and the results in cleaning my sofa, chair, and area rugs are outstanding. Looks like new.
The gentleman arrived promptly in order to clean my carpets. He did a fantastic job cleaning them.
I have been using Chem-Dry for over 20 years and the cleaning solutions they use are great. As a company, they continue to improve their cleaning solutions and equipment to ensure the best clean possible. I’m realistic and know that not all stains can be removed, but they do their best to improve the overall condition of the upholstery and carpets. I called on a Wednesday, and they were able to come out the very next day. The pricing was more than fair, and the workmanship was top notch. They even cleaned my area rug at no charge, which was a wonderful surprise as I was prepared to pay for the service. Marcus, our tech, was friendly and very personable. He called ahead when he was enroute and was able to even come a little earlier than our scheduled appointment time, which was great for me and my schedule. He was very thorough and was able to complete our job in about an hour and a half. I like supporting locally owned and operated businesses and I will continue to be a Chem-Dry of Wake County customer.
Thank you so very much for coming out during snowy sleet day. You guys did a great job on our carpet. Thank you so very much!
Chem-Dry of Wake County had there work cut out for them when I made an appointment for our 3 couches to be cleaned between 3 dogs I was sure our furniture was ruined but I was soo wrong Chem-Dry of Wake County did an amazing job and made our furniture look BRAND NEW the service was amazing and the customer service was out of this world!!! I will be telling everyone about them!!
My experiences with Chem-Dry of Wake County have been extremely positive. Bless Jeremy’s heart; the poor man had to deal with my lack of organization, repeatedly, this last time they cleaned!!! Ellis and Jonas arrived promptly, worked diligently and were kind and thorough, cleaning every nook and overlooking nothing. They treated my home with respect and left my spaces tidier than they were when they arrived. I will use Chem-Dry of Wake County again, and I urge you (reader) to do the same!!!
Have used this service several times and am always very impressed with the results! Our carpet is several years old now, and it always comes out looking brand new. Tyler is a carpet wizard!
Excellent company & detailed cleaning of carpet. They get the job done & quality work. I will keep these guys in my contact list!
They have always accommodated my schedule, done a great job and are very reasonably priced!
Ken just cleaned four rooms and did a phenomenal job. Exceptionally courteous and professional. Will definitely call these guys again for our next cleaning. Thank much.
Great work! Old carpets came to life.
I have Chem-Dry of Wake County clean my carpets 3 times a year at least. Tyler always does a great job! I have a dog sitting business in my home so my carpets get lots of wear n tear.
Did a great job with stain removal.
Chem-Dry of Wake County does a great job. Very thorough, polite, and professional.
The gentleman who cleaned my carpets showed up on time and did an excellent job.
I have used this great company repeatedly and found them to be prompt, pleasant, efficient and honest. There is always room for improvement with any company but these guys always exceed my expectations.
Very pleased. Excellent people and excellent work. Thank you.
A child threw up on our carpet and left a terrible stain. We called on Saturday in a panic. Jeremy arrived first thing Monday morning. We were already thinking we would have to replace the carpet but Jeremy worked diligently on the stain and was able to remove it entirely. He was friendly, efficient, and made our day. Thank you!
I am happy with the work Chem-Dry of Wake County did for me and my wife we where about to just get all new carpet. Marcus called ahead and arrived on time, He was very professional, and hard working I have to say this is a hard working guy.
Marcus called 30 minutes before he arrived as I had requested, and got here right when he said he would. He was very polite and did a great job on our carpets. We will be sure to call Chem-Dry of Wake County again next year, since our son and two dogs will surely have our carpets ready for a good cleaning again.
This is the second time we have used Chem-Dry of Wake County to clean our office space. They did a fantastic job and the carpet looks and smells clean with no more annoying stains – thank you, Chem-Dry of Wake County!
I had 3 room carpets cleaned and they could not have looked any better. The technician was polite and professional. I would definitely recommend.
I called Chem-Dry of Wake County yesterday to inquire about furniture cleaning. I spoke with Jeremy who told me that they could be to my house in a matter of hours! The technician who arrived was wonderful. So knowledgeable and professional. We’ve had our sofa for over five years and it has been well loved by our daughter and new puppy. It honestly looks like new! I would absolutely recommend Chem-Dry of Wake County to anyone in need of furniture cleaning. We are about to become repeat customers–if our sofa looks this good, I can’t wait to see what they will do to our carpets!
We were very pleased with Chem Dry of Wake County. Booking the appointment was easy, the technicians were polite and the carpets looked great afterwards. I would definitely recommend them!
So I had Chem-Dry of Wake County to come out and clean the carpet. When I made the appointment over the phone, I talked to Jeremy, and he was very friendly. Made the appointment with no problem. They did a pre-visit phone call the day before to make sure that everybody was still on. When the carpet cleaner arrived, he introduced himself. He did a walk through, and measured the area to be clean, and said that the price estimate that he gave would be the actual cost. (The reason I say that is because many people don’t know that an estimate over the phone is sight-unseen, and is most likely to increase upon visual inspection.) He came in and thoroughly vacuumed the carpet, and then pretreated the stains. After he pretreated the stains, he proceeded to start the carpet cleaning. As he cleaned, we had a nice conversation going. Like I said before, he is one of the most friendliest person you will meet. He said that he actually owned the business, and talked some about himself, his background, his family, and my family. He is also very proud of his company and will tell you all about the chemical that he uses, and the cleaning process in detail if you want to know. They do cost a little more that some other companies, but they do uses better equipment, and chemicals that the standard hot water extraction (steam) method. Other than that, there is no problem with them. A pleasure to deal with.
I am not in the habit of writing reviews. In this case, Markus did a great job explaining what he intended to do and executing on it. I chose to have 4 areas cleaned and it now looks great.
Excellent service. The couch and ottoman look amazing. Would recommend this company to everyone.
I recently contacted the folks at Chem-Dry of Wake County about having 5 rooms, 1 hallway, and 1 staircase cleaned. I didn’t have to wait weeks or days for them to do the job. The carpet cleaning technician (Marcus) arrived promptly the very next day. Within two hours, my carpets were spotless and looked like new again. I am still amazed by how fresh and rejuvenated all the areas look and feel. And yes, my carpets were dry 2-3 hours later. Thank you Chem-Dry (and especially Marcus) for doing such an outstanding job. I will certainly recommend you to family, friends, and foes (maybe).
Super happy with Chem-Dry of Wake County here in Raleigh. Great service end to end. Great results and just in time for Easter!
Chem-Dry of Wake County did a GREAT job !!!!!! My first point of contact was Madry who was very polite and helpful and had an awesome personality. He got me scheduled quickly and was very professional. On my appointment day, I received a phone call letting me know they were on their way and they arrived promptly as scheduled. The technicians Cole and Austin were AMAZING and they did a great job! Cole was very knowledgeable and answered all my questions. They were even able to remove a large stain that another company was unable to do previously. The clean smell is very refreshing and our furniture looks new again. We will certainly be calling Chem-Dry in the future. I HIGHLY recommend this company !!!!!
WOW! I called Chem dry of Wake county and glad I did. Cole and Sam worked with my schedule and did a fine job cleaning our carpets. Thanks Guys and Happy Holidays!
After our puppy had some accidents on the carpet, we tried to remove the odor with some store cleaners. A few days later the smell was still lingering. With our family coming in town to stay during the holidays we wanted fresh, clean carpet to enjoy. Wake County chem dry introduced me to Their pet odor cleaner PURT. Whatever is in it works. My carpet smells great!
I didn’t imagine they could do much with this 25-year-old carpet, but it looks immensely better—like new in all areas other than the high-traffic path, which is quite a lot cleaner as well. The upholstery on the loveseat looks great as well and no longer smells like dog. The whole place smells clean and fresh (citrus smell). Everything went beautifully. I couldn’t be more pleased with the work, and the technician was polite, friendly and professional.
Scheduling was very easy & I was told that the service provider would call about 30 minutes before he would be here. He actually called a couple hours early because he was running ahead of schedule, and asked if he could come early. I said yes, and he arrived shortly after. He explained the packages & we went with the stain protector. He cleaned & sprayed all the carpeting & then cleaned the wood flooring where he had been with Bona, which is best for hardwood. Carpeting was damp for about 5/6 hours, but you could still walk on it. When I woke up very early the next morning, it was completely dry. I will definitely be using them again!
The crew was great! They helped me move a few things and went under the beds when I told them we have allergies. They were very professional, efficient, and pleasant people. They also cleaned our cat perch that is covered in carpet! Our allergies have been much better since we used Chem-Dry.
They cleaned the carpets in my home. Their technician was excellent, he explained the coupon and was informative about the services. He didn’t try to up-sell me. He gave me several option and found the most economical service for me. They did a very good
Great work, clean carpets with no residue. The carpets dry within a few hours and look great!
The Chem-Dry technician was knowledgeable and nice. He did a great job on my carpet and tile! Definitely will use again!
Chem-Dry of Wake County did a great job cleaning our carpet and upholstery. They arrived on time; they met or exceeded our expectations. I will recommend them to friends and family.
I’ve used Chem-Dry of Wake Co. 3 times. They are very professional. They are very thorough in their work. I have two dogs and have been very pleased with the results.
I have used Chem-Dry of Wake County multiple times with excellent results every time. The carpet is always clean and stale smell is eliminated. I have had cats, dogs and children, all of whom are hard on beige carpeting. I have been very pleased with the cleaning. The technicians have always been on-time and are very pleasant.
Our technician called ahead to let us know he was on his way. He did a great job! Our carpets were cleaned to our satisfaction and dried within the day. He wiped up any drips of water left on our floors. We highly recommend Chem-Dry of Wake County.
Tyler did a professional job while also answering all our questions along the way. Our carpets look great and I have confidence that my little one can safely do tummy time on SUPER CLEAN carpet. A+ Will refer and use again.
Our property management company uses Chem-Dry of Wake County exclusively. Not only are the prices fair, they are prompt with their service and do a fabulous job getting our carpets cleaned and ready for incoming tenants. The cleaning system Chem-Dry of Wake County uses is able to get carpets cleaned that we thought were hopeless without damaging the integrity of the carpets. We highly recommend them.
Professional technician and cleaning received. Appreciate the prompt scheduling, multiple and quality of services available, and LOVE MY CLEAN CARPET!! Will definitely use again.
We were skeptical about having our furniture cleaned and asked around for a referral. Two acquaintances recommended Jeremy from Chem-Dry of Wake County. I called Jeremy and expressed my concerns. He answered all questions to my satisfaction and made an appointment. Marcus arrived on time and was very courteous and respectful. He explained how he was going to clean the loveseats and chair. He cleaned them to our satisfaction and beyond. The furniture looks beautiful. He left our living room in perfect condition. I would recommend them highly and use them in the future for other projects.
They are great! My daughter spilled red nail polish all over our carpet and they were able to remove all of it! Service was amazing.
I was extremely happy with the outcome. The whole experience from scheduling to the guys leaving was pleasant and professional. I highly recommend. Thank you!
Marcus was right on time, polite, and did a fantastic job! Extremely satisfied.
My Carpets look new again. We were very pleased with the service. Thank you!
These guys are definitely pros. They took our sectional sofa which is basically cream-colored, and had never been cleaned, and turned it into something that was brand new! The kids had plenty of stains on the material and I believe the technician was able to get them all out. They are also very communicative and get in and out.
On time – all carpets looked almost new again. Great customer service.
The representative for Chem-Dry of Wake County that cleaned my carpets was very professional and did an excellent job. There were 2 small stained areas that after the carpet was dry I noticed were still there but the fact that the carpet dried so quickly and that they use a non-toxic chemical to clean was very important to me because I have a dog. I will be using this company again and I would recommend them.
On time fast and efficient, I would highly recommend.
Great company with professional employees! I always call them when I need carpet and rugs cleaned in our preschool department. They even came on a Sunday when we had an emergency need at our church.
I am a brand new customer of Chem-Dry of Wake County and am thrilled with the job the technician did. My dog got sick and had accidents all over the carpet and Chem-Dry of Wake County came in two days later (It was a weekend when it happened). When they were done, it looked MUCH better. There were even some other stains a previous cleaning company was not able to get out that Chem-Dry of Wake County made MUCH lighter and closer to the original carpet color. Some of the past reviews mention poor customer service, but I didn’t experience that. The office was easy to work with over the phone and the technician was really nice and did a great job. I’d definitely recommend them.
Friendly and extremely competent, they accomplish everything that’s promised!
The guys were great. Very personable, took time to talk to the dog so she would stopped barking. Did my large master and stairs and were out the door in less than 30 minutes.
Very helpful and accommodating!
Great employees and great service. We use them at all of our company locations and they’re usually able to get the stains out.
I was most pleased with the warm, friendly service. Yes, my rugs were cleaned and looked great (and dried rather quickly), but the team was great. From the initial phone call to the service representative Rick. Rick made sure all of our questions were answered and informed us of what he was going to do ahead of time so we could prepare properly. He worked diligently and went the extra mile to make sure we were satisfied. Thanks Chem-Dry of Wake County and Rick.
I love these guys! They do such a great job. I have been calling them for a couple years now and every time they come out my carpets look like new. A couple times I’ve had stubborn stains and all I have to do is call and the problem is quickly resolved. I would highly recommend them! As long as I have carpets – I’ll be calling them.
Marcus was great he also informed me about what he was doing, also how the products work. Very kind young man!!
Loved having Chem-Dry of Wake County clean my carpets! Marcus called ahead and arrived on time. He was very professional, and hard working. I am going to be using this company again.
Wonderful business, Great Customer Service. They will be there when they tell you and do an amazing job!!!
The technician was very thorough and the odor is completely gone! We thought we were going have to replace our carpets but they look great! They are cleaning our parent’s house next week. We will definitely use them again.
I was impressed with them being on time and thorough. Jeremy took the time to explain what he was doing and why. He even suggested some cleaning stuff for my new leather recliner that got delivered the same day and time he was at my house. I like the fact that he did not try to price gouge me and was not a “used car salesman”. Basically not trying to sell me crap I did not need. He was pleasant and enjoyed the friendly conversation. I would recommend Jeremy and Chem-Dry of Wake County for any of your cleaning needs. Thanks Jeremy again.
I have had nothing but great experiences with them. They have worked with my schedule, been reliable, and they do an amazing job. They are super quick too!
Great price for a whole house cleaning! They were on time and worked hard to get done quickly.
I purchased the tile cleaning service along with the 2 room carpet special. Our tech was super thorough and professional. I cant remember his name, but please give him my thanks! He took his time ensuring the most optimum outcome. The tile floor and grout looked almost at good as it did when installed. Surpassed my expectations! This was my first experience using Chem-dry. I will definitely use their services in the future. Thank You.
Chem-Dry of Wake County came to my house and made my carpets look brand new. They did a complete walk through to explain how the process is going to work. I left to run around and got in a car accident. The technician was so kind and let me pay over the phone. He also was disappointed that he could not show me how good the carpets looked!
We were blessed tonight to have our carpets cleaned by Chem-Dry of Wake County. Not all Chem Dry’s are the same. This company is owned by a marine veteran who is a Christian and did a wonderful job on our carpets. We had pet stains galore and the owner himself came out as he was short on labor and did the job himself. He was a real gentlemen and it’s the cleanest carpets we’ve ever had. Ask for Jeremy.
I cant believe how clean my carpet looks now. They did a great job.
Tyler is awesome very courteous, friendly and prompt, their carpet cleaning is fantastic and it drys super quick highly recommend these guys.
EXCELLENT SERVICE! Austin and Cole went above and beyond with our service today. Highly recommend this company, you won’t be disappointed!
I spoke with Steve, the owner, he cares very deeply about the quality of the work that he, and his employees provide. Service was perfect, on time and a job well done. Price ended up being even lower than his original quote too! I’ll be recommending ChemDry to anyone that needs cleaning in the near future.
I was looking for something affordable and yet chemical free. Making my appointment was a breeze and even though I rescheduled, my service was prompt and professional. The carpet looked and smelled fantastic afterwards. In the days of make a quick buck and limited customer service experience, I’m so happy and impressed. I ended up having the whole apartment done.
Great experience! Madry scheduled my appointment with ease. Brandon explained the cleaning process and I was amazed by how good the carpets looked after the cleaning. My carpet dried very quickly which was very important to me. Thanks Guys!
Great experience! Madry scheduled my appointment with ease. Brandon explained the cleaning process and I was amazed by how good the carpets looked after the cleaning. My carpet dried very quickly which was very important to me. Thanks Guys!
Excellent service. The couch and ottoman look amazing. Would recommend this company to everyone.
Did a fantastic job of removing blood stains from our sofa/loveseat combo after a house move. One of the movers cut his hand and bled on our sofa/loveseat while moving it. Chem-Dry was able to remove the stains right away at a great price on a very flexible schedule.
They cleaned the carpets in my bedrooms, stairs and Closet as well as a space rug. I was not there but they called me just before arrival, upon arrival, called me with the estimate before starting, called me when completed and I was also able to settle the bill on the phone which was extremely convenient. I did not have to change plans and just continued with my day as if nothing happened. I would absolutely use again and refer to other potential customers.
They were great. I had inherited an area rug that had been in the house of a smoker. They told me over the phone that the size of the rug would not meet their minimum price requirements for an in-house job. As I had just moved in, I had my carpets cleaned by another company, however, there was another area rug that I had not had cleaned. That was estimated to bring me up to the minimum price ($95) for in home service. When the technician arrived, he determined that I was still short work to bring me up to the required price for in home work. I then had him clean the large living room which had seen a lot of traffic and had mud dragged in from the dog and children. That brought me exactly up to the required amount. I think they did a better job than the other company that I had had in to do the carpeting when I had moved in about 2 months prior to this. I also think they could have easily said that the two area rugs met the minimum price and I would not have known the difference. I respect them for being so honest.
Angie’s List Super Service Award
The Super Service Award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List throughout the year. Chem-Dry of Wake County is honored to have received such acknowledgment and looks forward to continuing to serve residents in Raleigh, NC and the surrounding areas.
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